Step 1: Initial Assessment
Site inspection of your Perth office identifies cleaning requirements, specific needs, and potential challenges. We analyze traffic patterns, surface types, existing concerns, and your expectations. Custom plan development ensures our cleaning approach matches your office requirements. We document areas requiring special attention, preferred cleaning times, and access arrangements. Quote preparation provides transparent pricing based on your specific office size, frequency requirements, and service scope with no hidden costs or surprise charges.
Step 2: Service Setup
Team allocation assigns experienced cleaners familiar with office environments. Your dedicated team learns your space, preferences, and specific requirements. Schedule confirmation establishes cleaning times minimizing business disruption. Most Perth offices prefer evening or early morning cleaning, though we accommodate any timing preference. Access arrangements and communication protocols ensure smooth operations coordinating with building management, security, and your internal contacts.
Step 3: Ongoing Service
Consistent cleaning teams maintain familiarity with your office layout and requirements. Team consistency means efficient cleaning and attention to your specific preferences. Quality control checks by supervisors ensure standards remain high with regular inspections identifying potential issues before they affect service quality. Regular reporting keeps you informed about cleaning activities, product usage, and any issues requiring attention. Flexible adjustments accommodate changing needs including office expansions, layout changes, or revised requirements incorporated smoothly into our cleaning routine.
Step 4: Quality Assurance
Supervisor inspections verify cleaning quality meets our standards and your expectations. Supervisors visit regularly, checking cleaning thoroughness and team performance. Client feedback channels allow you to communicate concerns immediately with issues addressed promptly, making corrections the same day when possible. Continuous improvement means we refine our approach based on your feedback and our quality observations. Service refinement keeps our cleaning aligned with your evolving needs.